As wonderful a hotel stay as you can have anywhere, truly great service, recently renovated, comfortable rooms with large bathrooms and super luxurious TOTO heated toilets - the kids really thought that was neat! The pools are massive and so organically laid out as rivers and lagoons. There is a massive sand bottom lagoon for water sports fully protected from the ocean, and a series of pools with water slides, hot tubs and more. The only negative of the pools was the lack of a true lazy river or tub slides such as properties like Disney have...the "lazy river" here is not a loop, but a one-way current and no tubes are provided, rather some are for sale. The spa was a real treat for our stay, and we didn't even do any spa treatments, as a Club (Globalist) member we had access to the spa for the Eucalyptus steam rooms, open-air lava rock showers (we actually went down there just to get our morning shower it was so special), sauna, quiet adult pool, and more complete with locker rooms, lounge chairs, cozy robes and slippers and even light snacks and infused water!
An amazing resort! Starts with a warm welcome with a lei, everyone at reception and all the staff are super nice. The rooms are great and the view is amazing. I think the biggest attraction is how amazing the pools are. The resort is really beautiful and there are soooo many pools. Ones for kids, ones for adults, ones for fish. Ones that are hot. Ones with slides. Ones with a lazy river. And just on and on. Not to mention the beautiful beach and ocean front. The spa is also great. Really nice steam room and sauna which are really clean and beautiful and also amazingly relaxing. Overall, there is just so much to eat and dance and swim and relax there will definitely be something for everyone. And you can definitely spend days just at the resort and not get bored.
We had a ocean front suite that had amazing views. Check in was very easy, valet parking is fantastic the breakfast at Tidepools was very good (service is a little slow) but most importantly we really enjoyed housekeeping. Our room attendant Gina did an amazing job making us feel special and welcomed each night she would come into the room and do a fold down of our bed, place a fresh beautiful flower on the bed with cookies. Our room was sparkling clean. We could not have asked for better service. Thank you Gina you made our stay extra special
TL;DR Nice but overpriced.
Has nice pools, you can spend plenty of time there. Very nice beach next to them, a little hike you can enjoy, and a huge property overall.
Food was average to bad, and about 2-3x higher than outside of the hotel. Don't go to their $35 breakfast buffet, it was bad. Make sure to rent a car, and get out for meals and other island activities.
Has a lot of included (free) activities on the property, fitness classes, ukulele lessons, etc.
Their drinks at night were good.
I was departing late in the evening, they let me use the pool all day long, and then through hospitality services gave me a room to shower and change. Very nice service! Ask at the reception for it.
If you are looking for a romantic getaway, the Grand Hyatt Kauai Resort should be on your list of choices. The grounds are beautiful, the views at Tidepools is breathtaking, the food is amazing morning and night, the service is top notch, and there's nothing not to love. The trails around the pool are a bit slippery so be careful, but a good pair of sandals solves that. The AC went out in our unit and they repaired it within an hour which is incredible. We loved it. A perfect place for a honeymoon or anniversary celebration.
Grand Hyatt Kauai Resort And Spa is a US Lodging based in Koloa, Hawaii. Grand Hyatt Kauai Resort And Spa is located at 1571 Poipu Rd, Koloa, HI 96756, USA.
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