Our stay was split between 2 rooms, a garden view double and garden view king. The staff was very helpful helping us transition from one room to another. Beautiful property with great beach access. The Lava bar and restaurant has a nice happy hour and also serves up some delicious non-alcoholic options.
This place was amazing! We stayed here for the past 8 days for our honey moon and the staff were amazing and helpful! They offer you a free bottle of champagne, white or red wine and a $20 credit towards their coffee and gift shop which I thought was so nice of them. You are also greeted with a shell lei. The place was spotless and because we had a late flight we were more than welcome to stay for the day while they kept our luggage in a room for us until we were ready to leave. They also offered us the hospitality room which allowed us to shower or freshen up if we needed to. The fitness center is also opened 24 hours which was a bonus too. My only negative thing to say is they don't have a spa. They have a canopy with two beds where you and whoever you are with can have a massage but that was the limit they had for spa options. I'm sure if I asked they might have more information for me but I didn't. We would recommend this hotel for anyone. Whether you are spending it with family or just with some adults.
We chose to give this rating because of poor accommodations. I had requested a king bed but was assigned a room with two twin sized beds. My husband and I were very uncomfortable is this room option. When we asked for any compensation for this, we were offered just a one time $25 credit to our stay. While we appreciate there was some compensation, we do not feel it was enough.
This is a very nice resort on the southern Poipu beach of Kauai. It is beautifully landscaped and has lagoon style pools and two nice beach view restaurants. The fantastic sandy beach is one of the best on the island. It offers good snorkelling and surfing. They also have less expensive garden view rooms with a gorgeous view of another pool and their meticulously maintained tropical gardens. I have heard these rooms are in the process of being renovated, to bring them up to date. This is pretty much a full service resort, with a helpful concierge service to help you get the most out of your vacation on Kauai. Will definitely stay there again!
The property also seems a bit disjointed. We were in a room across the street from the main lobby and activities area. This made it inconvenient to access most of the resort.
Honestly, we will not plan to stay at this hotel in the future. We had friends staying nearby at Koloa Landing who had far better amenities and a resort set up.
The location was perfect. I had an ocean front view. I had a perfect sunrise and a Sunset View. The hotel was situated in the right spots. I was able to explore the different areas to the West the East and the North of the island. The concierge was very helpful as well. She was able to answer most of my questions when I needed to go somewhere.
Sheraton Kauai Resort is a US Lodging based in Koloa, Hawaii. Sheraton Kauai Resort is located at 2440 Hoonani Rd, Koloa, HI 96756, USA.
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